• Atender ligações telefônicas, tanto de hóspedes, quanto de outros setores em interface com Governança;
• Distribuir as tarefas entre as equipes de Governança, de acordo com as solicitações e operação do hotel;
• Preparar os relatórios de trabalho das equipes de camareiros(as) e fazer acompanhamento do desempenho;
• Organizar achados e perdidos, etiquetar, registrar e providenciar a devolução aos respectivos proprietários, quando identificados;
• Registrar ordens de serviço para o Departamento de Manutenção e demais setores;
• Elaborar a requisição de materiais, conferir e armazenar o que foi solicitado nos respectivos lugares;
• Receber e conferir chaves, materiais e relatórios dos(as) camareiros(a);
• Receber e acompanhar solicitações de hóspedes garantindo que todas sejam atendidas no devido tempo;
• Lançar listas de lavanderia nas respectivas contas de hóspedes;
• Fornecer informações sobre os serviços do hotel;
• Prestar atendimento aos clientes com cordialidade, atenção, simpatia, eficiência e clareza;
• Atuar com foco na superação das expectativas dos clientes, proporcionando um excelente serviço.

Income Auditor is part of a team which administers the efficient and effective operation of income process in Finanace and Accounting seprtment . The focus of this role is to handle the day to day processing of procurement transactions. Audit and reconcile daily sales transactions of front desk and all outlets, balance all cash registers, balance department dockets and cash, balance department revenue. Report variances and discrepancies as per hotel policy.

As Compound Maid you will be responsible for cleaning and maintaining the public areas of the dormitory and accommodation rooms, both interior and exterior, according to established hotel procedures. You will have a major influence on the first and lasting impressions of our team member on our attention to hygiene standards and detail. You will provide an invisible excellence of cleanliness.

As a Senior Therapist you will be one of the main pillars of the spa team. Together with the spa manager you will be responsible for developing and maintaining the highest standards of professionalism and services in all Spa treatments. Training will be one of you major roles, along with coordinating and supervising the therapists and ensuring that they provide the treatments with the goal of exceeding the expectations of our guests. Your administrative functions will include monitoring the inventory, updating the therapist logbook, monitoring the guest feedback, and other related reports.

Members of the Kitchen Department are responsible for ensuring that all visitors to the hotel are delighted by the quality, creativity, and variety of our food and beverage offerings in every area of the hotel, and that F&B is regarded as a strong point of differentiation for the hotel in its local market. A Chef de Partie is responsible for the oversight of all culinary dishes that are prepared in their section. Because of this, a successful Chef de Partie must be very knowledgeable about their specialty, as well as culinary functions in general. A person in this role must also be very organized and comfortable working in a high-pressure environment. A Chef de Partie must also be able to give orders within their section, as well as reliably carry out orders handed down to them by the Sous Chef and Head Chef.

As an Indian Chef you will be second in command on Arabian & Indian Cuisine and report directly to the Executive Chef. As such you must be intimately familiar with all the activities involved in Arabian kitchen operations and be prepared to step in and cover all eventualities if called upon. You will need to be able to prepare and cook authentic Arabian and Indian dishes, including fusion cooking. 

You will implement the daily work schedule, to handle planned maintenance and respond to guest requests and emergency situations and to check air conditioning, water, fire safety systems of the hotel and maintain them according to required standards as well as to work with other operational departments in the effective performance of their duties. You are responsible for ensuring that all the engineering and maintenance activities of the hotel are conducted to the highest professional standards at all times, with guest comfort and safety being the highest priority.

You will responsible to complete activities on the preventive maintenance schedule as specified in hotel plans, to clean all work areas after finishing the tasks properly and look after all the tools supplied by the Hotel in a professional manner, and correctly maintain and deposit them after finishing the shift. We also want you to actively participate in the energy conservation programs of the Hotel and to suggest cost saving ideas as and when possible, not limited to the Engineering Department.

A F&B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

A Barista is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.