The boat captain's primary responsibility is to administer the day-to-day operations needs of boat by safely and proficiently driving the boats and tending to their maintenance. Duties include seeing to the safety and comfort of guests during their journey, supervising crew members, ensuring all equipment on-board are in perfect working condition and the boat is well-maintained and clean.

• Ensure Income Auditor submits on a daily basis all verified non-cash sales of the Resort for the prior day.
•  For credit card transactions, ensure all approvals are in place and maintain an active folder for all amounts receivable. Follow up on collections in accordance with established procedures signed with the various credit card service providers. Variances must be investigated on an urgent basis.
• For non-credit card transactions, invoices must be prepared, approved (if necessary depending on individual Resort set-up) and sent out to clients within two(2) working days of the transaction to ensure client has sufficient time for processing payment.
•  Process and send out monthly Statement of Outstanding balances for all clients within two(2) working days after the end of each calendar month.
• Monitor and follow up on all outstanding receivables in conjunction with the Credit Manager.
• Ensure all collections are recorded and banked in within one working day after receipt subject to operational realities. Original receipts can only be issued (if client requests) upon confirmation that payment has been processed and cleared by the bank.
•  All collections details must be updated into the Accounting System in a timely manner.
• No adjustments or rebates are to be posted without prior approval in accordance with authority matrix.

• To create the first positive impression to the guest by greeting them in a warm welcoming manner-by name addressed.

• To contribute to the high level of services in accordance with the company’s standard as prescribed in Standard Operations Manual.

• To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.

• To ensure that all equipment associated with service function at all time.

• To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.

• To assist with demonstrations and events as required.

• To participate in a new training and refreshing program as required.

You will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business partners, guests and team members alike. You will be committed to continually developing the spa team members, whilst ensuring that the spa is consistently operating at, or above, agreed standards and achieving maximum profitability.

A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests.You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility toensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

Like all members of the kitchen team, the Commis Chef must maintain high standards of health and safety, including personal hygiene. You will be responsible for producing the most creative and excellent dishes, ensuring that the guests expectations are exceeded and fully satisfied. The person in this position must be able to effectively communicate with other members of the kitchen team, this includes being able to gracefully receive constructive criticism as well as effectively carry out orders. Additionally, a Commis Chef also needs to be able to remain calm while multi-tasking, as they are often called upon to carry out many different orders simultaneously in a brief amount of time. The Commis Chef is a part of the kitchen team, and as such must be able and willing to perform the basic tasks of food preparation and organization in the kitchen. This ability to create excellence in your own area of responsibility and to support others as they do the same is vital to the successful operation of the kitchen and to ensure the enjoyment of guests.

Like all members of the kitchen team, the Commis Chef must maintain high standards of health and safety, including personal hygiene. You will be responsible for producing the most creative and excellent dishes, ensuring that the guests expectations are exceeded and fully satisfied. The person in this position must be able to effectively communicate with other members of the kitchen team, this includes being able to gracefully receive constructive criticism as well as effectively carry out orders. Additionally, a Commis Chef also needs to be able to remain calm while multi-tasking, as they are often called upon to carry out many different orders simultaneously in a brief amount of time. The Commis Chef is a part of the kitchen team, and as such must be able and willing to perform the basic tasks of food preparation and organization in the kitchen. This ability to create excellence in your own area of responsibility and to support others as they do the same is vital to the successful operation of the kitchen and to ensure the enjoyment of guests.

• Oversee the smooth running of the Sports & Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction.
• Create new, unique and interesting recreation activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located.  
• To continually be positioning the sports and leisure offering as a differentiator and a point of competitive advantage for the hotel. 
• To have a complete knowledge of the products and services offered by the hotel.
• To lead the implementation of all health and safety codes in the sports and leisure activities of the hotel, and in particular to take full and complete care of children.
• Take the lead on the Minor Hotels Children programme.
• Ensure that all activities are performed in a safe environment using proper safety techniques.
• Train and assist in the evaluation of attendants who work with fitness programs.  Supervise instructors and all other Team Members helping with any activities or functions arranged via the Sports & Recreations.
• Monitor the success of the activities programs through the number of participants per scheduled event and through guests’ feedback.  Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests.
• Prepare and circulate clear information to guests of the events offered by the hotel in conjunction with the Minor Hotels Concierge.
• Ensure proper accounting procedures are followed when collecting of charging fees for Sports & Recreations
• Be prepared to assume other Sports & Recreations duties or responsibilities as requested by management.
• Drive revenues of the department through upselling and cross selling.

• IV therapy nurses are responsible in overseeing the patient’s pain management drugs. They also provide health education to patient’s significant others (S.O), documentation and research.
• One of the most common duties performed by IV nurse is arterial and venous punctures. They have the ability to insert and remove IV lines at different locations of the body.
• IV nurses check IV apparatus from time to time so that patent IV tubing is well-maintained. If the IV site is disturbed, they find a new venous site and perform dressing on the intravascular site.
• IV nurses should monitor IV lines and correct inefficiencies or obstruction in the IV tubing. They also monitor for presence of infections on the site and performs thorough assessment on patients during health treatments and initiate some emergency therapies when necessary.
• IV nurses should put the patient at ease and explain the nursing procedure well using common language. They review the protocols of the patient’s attending physician on the chart especially about the drug dosage and drug administration.
• IV nurses also provide feedback on the IV machine’s performance.
• They have the ability to train new staff nurses on the IV procedure and educate them on how to manage specific problems with the IV equipment's and flow of fluids.
• Handling the guest.

You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you will drive the preparation of the annual departmental operating budget, the hotel sales, marketing and business plan. As Events Manager you will be involved in event sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and nationally, to promote new business and increase sales for the hotel.