Essential Duties and Responsibilities:

• Under general supervision, employee performs skilled work involving Masonry .
• Responds to routine and emergency calls for service
• Employee must be able to complete and submit all necessary correspondence for work that is completed.

General Remodeling Skills (not limited to):

• Carries out structural repair work, brick work, ceramic tile work, gypsum work, vinyl tile work, marble work, granite works, waterproofing work and minor construction work.
• Prepares and makes good indoor and outdoor concrete surfaces in preparation for final finishes in Guest rooms, offices, lobbies, corridors, partitions, etc.
• Maintain all masonry utensils, equipment and work areas in clean and good order.
• Carry out masonry maintenance requests.
• Attends to Preventive Maintenance on Guestrooms, public areas and back-of-the-house areas.
• Attends to all types of repair and maintenance work in the resort premises including new additional/extensions to the resort.

You will participate in all sales activities and work in line with the sales and marketing plan for the various market segments in order to exceed hotel revenue and targets. The scope of responsibility includes: promoting the hotel brand, contracting new business and maximizing revenue for the hotel.You are also in charge of establishing outstanding businesses relationships within local, domestic and international markets monitoring competitor activities and market intelligence attending travel functions and sales road shows and organizing sales trips to promote sales for the hotel. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results.You will report directly to the Cluster Director of Sales who will provide coaching and support to enable you to achieve what you are driving for.

Responsabilidades essenciais:

• Manter conhecimento completo e cumprir todas as políticas departamentais, procedimentos de serviço e padrões;
• Garantir que os padrões da marca e seus certificadores sejam mantidos em um nível superior em suas atividades diárias;
• Será o responsável por todos os equipamentos e acessórios necessários ao desenvolvimento da função;
• Participar diariamente do Briefing pontualmente no turno estabelecido pelo supervisor de limpeza para atualização das rotinas e eventos;
• Efetuar a limpeza das áreas públicas dos hóspedes e áreas comuns, conforme os procedimentos estabelecidos;
• Ter organização e foco nos procedimento de limpeza diários (limpeza de pisos, carpetes e áreas de convivência) do hotel;
• Manter a limpeza de vidros de portas e janelas;
• Realizar a limpeza das paredes e molduras dos corredores e das áreas públicas;
• Limpar a parte interna e externa dos cestos de lixos das áreas públicas;
• Manter a rotina de limpeza dos escritórios;
• Retirar os lixos dos corredores e áreas comuns, segregando e colocando em prática a coleta seletiva;
• Limpar as escadas, elevadores, portas, paredes e tetos;
• Limpar os extintores, lâmpadas, paredes e pisos;
• Manter limpa as áreas do hotel em geral, de acordo com a designação de seu supervisor imediato: restaurantes, lobby bar, portaria social, banheiros, áreas administrativas, spa, fitness, área da piscina e área de eventos;
• Realizar as atividades com atenção e disciplina, atendendo as normas de higiene e segurança do trabalhos;
• Outras atividades conforme necessidades do departamento;

Responsible for ensuring the effective management of all the financial matters of the resort , working closely with other departments in matters affecting the financial operations of the property. To interact as required with suppliers and other business partners outside the hotel such as lawyers, insurance companies, tax consultants, auditors, commercial and government banks.

The job of the Executive Pastry Chef is the production of the most creative pastries and deserts, for the enjoyment of our guests. You will also supervise, plan, organize, direct, and participate in the centralized production of highly specialized bakery and pastry menu items. The Executive Pastry Chef will also take on the responsibility of organizing and leading training sessions for the members of their team.

Responsible for ensuring the effective management of all the financial matters of the hotel, working closely with other departments in matters affecting the financial operations of the property. To interact as required with suppliers and other business partners outside the hotel such as lawyers, insurance companies, tax consultants, auditors, commercial and government banks.

You will responsible to complete activities on the preventive maintenance schedule as specified in hotel plans, to clean all work areas after finishing the tasks properly and look after all the tools supplied by the Hotel in a professional manner, and correctly maintain and deposit them after finishing the shift. We also want you to actively participate in the energy conservation programs of the Hotel and to suggest cost saving ideas as and when possible, not limited to the Engineering Department.

We are looking for an experienced and enthusiastic Front Office Supervisor for our Oaks Sydney North Ryde Suites You will mentor and supervise a supportive highly professional team.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Working in a beautiful Hotel your duties will include the following:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms.
• Maintaining professional, open and honest communication to assist guests and make accurate bookings.
• Full time position, availability to work shifts between Monday to Sunday
• Immaculate personal presentation
• Professional interpersonal and communication skills
• Guide, mentor and support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Conducting guest arrivals and departures
• Completing daily administration duties.
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting
• Effectively managing team roster to meet budgets.
• Supporting Hotel Manager with staffing requirements recruitment and retention

Oaks Sydney North Ryde Suites is currently seeking a hard-working, dedicated and experienced individual for the role of Housekeeping Team Leader. This is a hands on full-time position, weekend work will be required. 
Our Housekeeping team pride themselves on providing efficient and professional cleanliness of the highest standard maintained throughout our properties.

We are looking for an enthusiastic and professional casual Guest Service Agent at Oaks Sydney North Ryde Suites.

 The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of providing exceptional customer experiences.

Working in this beautiful location your duties will include the following:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms.
• Maintaining professional, open and honest communication to assist guests and make accurate bookings.
• Professional presentation and communication skills
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Completing daily administration duties.
• Resolve & respond to guest complaints in a timely and professional manner
• Maintain accurate guest accounts and assist with daily reporting
• Providing guests with local information on attractions and events