• Supervises swimming activities at the aquatics facility and ensures that policies, guidelines, and safety procedures are followed.
• Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies.
• Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary.
• Evaluates conditions for safety and initiates aquatics emergency action plan as required.
• Inspects pool facilities, equipment, and water to ensure that they are safe and usable.
• Supervises and assists in cleaning the pool and related facilities and equipment, assists with chlorine residual water tests and with records and charts of water tests and records of accidents, and adds chemicals to pool water as directed.

You will be the voice of our Anantara brand to handle all marketing communications matters, develop and maintain effective communications on E-communications and E-Marketing as well as maintaining relationships with media bodies, society and opinion leaders and other key stakeholders to ensure that the brand is moving to the desired directions.The overall objective is to position the hotel properly in order to achieve the marketing objectives of the hotel and the brand and to represent the hotel to guests and clients from all over the world. We treat our guests and our team members with respect and work hard to deliver the highest quality of service to all.

As an IT Director, you will be responding to manage IT teams to participate in the day-to-day event response, incident management, problem management and project management, ensuring the systems, services and infrastructure work reliably, ensuring the operational efficiency, aligning with strategies and comply with the company policies. 

Analyzing business operations, research current trends, industry best practices and emerging technologies. Evaluate their applicability to the company and/or our customers and make recommendations for IT development based on business needs.

Key Responsibilities, but are not limited to:

• Managing, supervising employees in IT department by motivating, coaching and setting up the goals which align with company goals and strategies.
• Manage IT teams to participates in the day-to-day event response, incident management and problem management for the enterprise applications, network, infrastructure and call center system to minimize the duration of business operation interruption.
• Manage the provision of the enterprise applications enhancement, maintenance and support services, either directly or via third party support agreements.
• Analyze business operations, specify, research top technologies, recommend cost effective solutions, plan and perform the implementation of systems-related policies, procedures and standards.
• Research current trends, industry best practices and emerging technologies. Evaluate their applicability to the company and/or our customers and make recommendations based on business needs.
• Evaluate current processes and identify logical opportunities to enhance current approach and recommend future improvements
• Strategy development and execution to ensure alignment between business needs and technology solutions
• Liaising with other departments, determining and addressing their IT needs and requirements.
• Conducts testing and development of disaster recovery plans to detect faults, minimize malfunctions and back-up systems. Ensures appropriate disaster recovery configurations and plans are documented and tested.
• Plan and manage IT team onsite for new IT system implementation, travelling for onsite inspection, manage IT project team for installation or implement new hardware and/or new applications.
• Plan and manage to prepare IT budget that relating to hardware, software fees, budget to replace server, network equipment end of life, upgrade software or initiative new applications.
• Develop documentation and SOP for IT systems, procedures, policies or any information related to the operation of the department, require by business or require by the auditor.
• Maintain high level of user’s satisfaction, conduct the annual user’s satisfaction survey and prepare/propose the plan for improving the IT services and user’s satisfaction.

As Chef de Cuisine you will be completely responsible for directing, training, supervising, planning and coordinating all areas within the culinary department, including any projects requested by the Executive Chef. You should be comfortable in leading and managing the kitchen team, and will provide support and training on an ongoing basis. It will be your responsibility to ensure only the highest quality of food & beverage for our guests through meticulous consistency, taste and presentation of all dishes. Additionally you will monitor the food inventory on a monthly basis, maintaining proper control of orders and purchases and ensuring that all deliveries are received and handled efficiently and in line with hotel standards. You will review the food cost analysis on a daily basis to ensure that it is in line with the budget, with the goal of securing profit margins while maintaining the Corporate image of the Company at all times. You will also oversee the cleanliness and hygiene of all kitchen spaces and procedures.

You will participate in all sales activities in driving business to our two amazing properties Anantara Quy Nhon Villas and AVANI Quy Nhon Resort and work in line with the sales and marketing plan for the various market segments in order to exceed the hotels revenue targets. The scope of responsibility includes: promoting the hotel brand, contracting new corporate business and maximizing revenue for the hotel. You are also in charge of establishing outstanding businesses relationships within primarily the local and domestic markets monitoring competitor activities and market intelligence. You will furthermore ensure well organized site inspections and hosting for fam-trips and key clients visiting the resorts in Quy Nhon. We will provide training that will equip you to be a confident Sales Manager who stands out in the market by achieving exceptional results. You will report directly to the Area Director of Sales & Marketing who will provide coaching and support to enable you to achieve what you are driving for. Becoming successful in this role will open a range of new opportunities in due course.

The Accounting Assistant is part of a team which administers the efficient and effective operation of all financial aspects of the Anantara development, sales and marketing operations. The focus of this role is to handle the day to day processing of procurement transactions (purchases of goods and services) from suppliers and expenses claims from employees.

Key Responsibilities:
• Learn, develop and maintain expertise in the operation of the relevant elements of the Oracle procurement and expenses processing systems.
• Gain understanding of all relevant policies, procedures and internal controls for procurement and expenses and comply with these at all times.
• Set up new vendor (supplier) accounts.
• Process purchase requisitions, invoices, expenses claims and other expenditure source documents including appropriate coding of transactions to the chart of accounts.
• Liaise with vendors (suppliers) and employees in relation to queries concerning invoices and expenses claims to ensure that Anantara receives all necessary documentation and explanations to support expenditure transactions.
• Liaise with transaction approvers to ensure there are no delays in obtaining approvals for purchase requisitions.
• Liaise with colleagues at all locations to answer queries in relation to the status of procurement and expenses transactions.
• Liaise with the shared Accounts Payable team to ensure that vendors and employees are paid in accordance with policy and agreed terms.
• Share information with accounting colleagues to ensure that accruals and prepayments are properly recorded at the end of each month.
• Ensures month-end closing timelines are followed and managed effectively.
• Performs regular ad hoc report as requested by Assistant financial controller

We are looking for a biologist who is able to provides the management of the resort with detailed reports, with suggestion/recommendations regarding general and special aspects of improving environmental protection. Further we need someone who participates in reef monitoring activities, accompanying and guiding excursions including dolphin/whale cruises, snorkeling trips and workshops dives and who conducts educational and awareness-raising work by presenting lectures to a range of audiences. Additionally, we expect to follow all safety/operational regulations during Aqua Sports and to create all activities in a guest oriented, friendly and professional manner.

You will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm all events within the guidelines of the Hotels Sales Strategy. Additionally you will identify up-selling opportunities, maximize revenue through catering and group bookings, and provide efficient and effective service to handle customer inquiries within predefined parameters in order to close sales. You will report directly to the Sales & Marketing Manager.

As a Room Service-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.

To serve the needs of the business, our guests and our team members by successfully delivering the in-room dining service of the hotel. Your key duties and responsibilities are to ensure that the in-room dining service is delivered in line with the brand service standards and to ensure maximum guest satisfaction at all time, creating memorable guest experiences while serving food and beverage items to our guests.

Regular cleaning of equipment throughout the day and at the end of the day.Basic picking up of equipment and towels left behind.Refill water coolers and clean and wash towels for guests. Replenishment of hand towels and washroom amenities and fruits, reporting of any technical issues and maintenance needs/ readily available to assist guests when required