You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

Oaks Brisbane on Felix Suites is currently seeking a highly skilled and professional Hotel Manager to lead our dynamic team. This is a fantastic opportunity to join Minor Hotels, an organisation experiencing significant growth with numerous exciting openings on the horizon. It presents an ideal chance for a dedicated individual to step into a key leadership role within a renowned property.

Reporting directly to a supportive and experienced Cluster General Manager, the successful candidate will be responsible for overseeing all aspects of hotel management, ensuring the seamless operation of daily activities, and maintaining high standards across all departments. This includes comprehensive oversight of hotel operations, maintenance, and strata management to deliver exceptional guest experiences while upholding the property's operational efficiency and financial performance.

About the role:

• You will draw on your passion, initiative, drive and strategic approach to deliver a great product for our guests
• Manage the day-to-day profitability, presentation and operation of the entire property
• Manage financial forecasting, rostering, and implementing promotions to increase sales
• Developing and managing the property team to reach their highest potential
• Responsible for making strategic decisions relating to increasing RevPAR for the company through collating and analysing data as required

RELOCATION OPPORTUNITY TO MACKAY!

We are excited to announce that we are hiring a full time Restaurant Manager for our restaurant, Marque Bar and Grill at Oaks Mackay Rivermarque Hotel.  

As the Restaurant Manager, you'll be the driving force behind creating an unforgettable dining experience, overseeing daily operations, and leading a passionate team to deliver outstanding service. From curating staff training to ensuring every guest is wowed by the food, your leadership will be key to our success. If you're ready to take the reins, ignite a vibrant atmosphere, and be part of something truly special, we want you on our team!

This is a great relocation & career opportunity for an experienced supervisor looking to step into their first management role. With extensive training and support, you'll have the chance to grow into a leadership position at our vibrant bar and grill. 

Key Responsibilities Include:

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Managing the day-to-day profitability, presentation and operation of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Work closely with the Executive Chef, Hotel Manager and marketing department to develop marketing material and promotions for Marque Bar and Grill
• Roster according to department needs
• Create budgets and monitor financial performance of the restaurant. 

Annual salary: $73,347.50 plus super plus relocation allowance. 

RELOCATION OPPORTUNITY TO MACKAY!

We are excited to announce that we are hiring a full time Restaurant Manager for our restaurant, Marque Bar and Grill at Oaks Mackay Rivermarque Hotel.  

As the Restaurant Manager, you'll be the driving force behind creating an unforgettable dining experience, overseeing daily operations, and leading a passionate team to deliver outstanding service. From curating staff training to ensuring every guest is wowed by the food, your leadership will be key to our success. If you're ready to take the reins, ignite a vibrant atmosphere, and be part of something truly special, we want you on our team!

This is a great relocation & career opportunity for an experienced supervisor looking to step into their first management role. With extensive training and support, you'll have the chance to grow into a leadership position at our vibrant bar and grill. 

Key Responsibilities Include:

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Managing the day-to-day profitability, presentation and operation of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Work closely with the Executive Chef, Hotel Manager and marketing department to develop marketing material and promotions for Marque Bar and Grill
• Roster according to department needs
• Create budgets and monitor financial performance of the restaurant. 

Annual salary: $73,347.50 plus super plus relocation allowance. 

RELOCATION OPPORTUNITY TO MACKAY!

We are excited to announce that we are hiring a full time Restaurant Manager for our restaurant, Marque Bar and Grill at Oaks Mackay Rivermarque Hotel.  

As the Restaurant Manager, you'll be the driving force behind creating an unforgettable dining experience, overseeing daily operations, and leading a passionate team to deliver outstanding service. From curating staff training to ensuring every guest is wowed by the food, your leadership will be key to our success. If you're ready to take the reins, ignite a vibrant atmosphere, and be part of something truly special, we want you on our team!

This is a great relocation & career opportunity for an experienced supervisor looking to step into their first management role. With extensive training and support, you'll have the chance to grow into a leadership position at our vibrant bar and grill. 

Key Responsibilities Include:

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Managing the day-to-day profitability, presentation and operation of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Work closely with the Executive Chef, Hotel Manager and marketing department to develop marketing material and promotions for Marque Bar and Grill
• Roster according to department needs
• Create budgets and monitor financial performance of the restaurant. 

Annual salary: $73,347.50 plus super plus relocation allowance. 

We are excited to announce that we are hiring a full time Restaurant Manager for our restaurant, Marque Bar and Grill at Oaks Mackay Rivermarque Hotel.  

As the Restaurant Manager, you'll be the driving force behind creating an unforgettable dining experience, overseeing daily operations, and leading a passionate team to deliver outstanding service. From curating staff training to ensuring every guest is wowed by the food, your leadership will be key to our success. If you're ready to take the reins, ignite a vibrant atmosphere, and be part of something truly special, we want you on our team!

This is a great opportunity for an experienced supervisor looking to step into their first management role. With extensive training and support, you'll have the chance to grow into a leadership position at our vibrant bar and grill. 

Key Responsibilities Include:

• Ensure smooth and efficient daily floor operations of the restaurant and bar
• Managing the day-to-day profitability, presentation and operation of the restaurant and bar
• Develop and maintain a strong understanding of the company's food and beverage features to promote to clients
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Work closely with the Executive Chef, Hotel Manager and marketing department to develop marketing material and promotions for Marque Bar and Grill
• Roster according to department needs
• Create budgets and monitor financial performance of the restaurant. 

Annual salary: $73,347.50 plus super. 

The Milton Brisbane are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. 

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Key Responsibilities Include:

• Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
• Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
• Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
• Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Hourly rates (excluding super): 

Monday - Friday: $25.80 per hour 

Saturday: $32.25 per hour 

Sunday: $38.70 per hour

Oaks Wellington Hotel is currently seeking a hard-working, dedicated and experienced individual for the role of Assistant Executive Housekeeper on a full time basis. 

The role of an Assistant Executive Housekeeper is to support the Housekeeping Manager in all duties of the housekeeping operation. You will coordinate, schedule and supervise the housekeeping team, carry out inspections to ensure proper cleaning is being done, and manage the inventory of all cleaning supplies. You will provide on-the-job training, and facilitate communications with guests, within the housekeeping team and with other hotel departments.

Hourly rate (excluding KiwiSaver): $28.00 per hour

Como membro da equipe de governança, o(a) arrumador(eira) será responsável por oferecer um serviço sofisticado, além de garantir a satisfação dos hóspedes de acordo com os padrões da propriedade, da marca e seus certificadores.

Breve descritivo de atividades: 

• Acompanhar as reuniões diárias do departamento de Governança;
• Realizar a limpeza e arrumação dos apartamentos antes da chegada, durante a permanência e após a saída dos hóspedes;
• Fazer a troca dos enxovais, realizar a abertura de cama e repor os materiais necessários, conforme os procedimentos estabelecidos pelo hotel, garantindo que os padrões sejam mantidos diariamente;
• Organizar o carrinho de limpeza com todos os materiais, equipamentos, utensílios e outros objetos necessários à arrumação e limpeza dos apartamentos; 
• Atender as solicitações dos hóspedes, conforme os padrões estabelecidos pelo hotel; 
• Controlar os produtos da copa (toalhas de banho e rosto, lençóis, cobertores etc.);
• Recolher roupas dos hóspedes, destinadas à lavanderia, emitindo os devidos controles conforme padrão do departamento;
• Zelar pelo padrão de limpeza e conservação da mobília dos apartamentos;
• Zelar pela conservação e manutenção dos equipamentos e materiais do departamento, respeitando o uso correto dos produtos de limpeza;
• Inspecionar o estado de todos os móveis para ver se há rasgos ou manchas e informar ao supervisor;
• Usar os produtos de limpeza (diluídos) corretos para as superfícies designadas, juntamente com os Equipamentos de Proteção Individual (EPI´s) obrigatórios para a execução das suas atividades;
• Encaminhar os objetos perdidos ou esquecidos pelos hóspedes a governança para fazer o procedimento correto de achados e perdidos;
• Cumprir as políticas e os procedimentos do hotel e do seu departamento;
• Garantir a confidencialidade e segurança de todos os quartos; 
• Outras atividades solicitadas por seu superior hierárquico.

• Follow all procedures for maintaining the overall operation of the workshop, including weekly and monthly vehicle inspections, and other maintenance and repair of all equipment, vehicles, and assets.
• Weekly vehicle inspections include oil, water, grease nipples, pipe and engine leaks, tyre pressure, clean engine, spare wheels, spanners, and high lift jacks.
• Monthly vehicle inspections include suspensions, exhaust systems, universal joints, electrical systems, and vehicle furnishings.
• Assume full responsibility for the cleanliness of the workshop and the workshop storerooms.
• Assume full responsibility for the control and safekeeping of all parts in the workshop, storeroom, and used in vehicles, maintain the workshop inventory, perform stock takes and report to the Head Guide on a regular basis.
• Check Generator daily (water, oil, and Diesel)
• Fill up daily and record on diesel issue sheet.
• Be available for all back-up and stand-by duties as directed and assist with any vehicle emergencies (guest and company vehicles) as required.
• Assist with incident handling in the event of emergency/ evacuation, including medical emergencies, fire, and flood.
• Assist with field work when required
• Develop and implement preventive maintenance schedules for all vehicles and equipment to minimise breakdowns and extend their lifespan.
• Train and supervise junior mechanics, ensuring they adhere to safety protocols and maintain high-quality work standards.
• Liaise with suppliers to source parts and negotiate prices, ensuring cost-effective procurement of materials and tools.
• Maintain accurate records of all repairs, maintenance activities, and parts usage for auditing and budgeting purposes.
• Stay updated with the latest automotive technologies and repair techniques, attending training sessions as necessary to enhance skills and knowledge.